Top 20 Healthcare Outsourcing Companies in India | Outsourced Accelerator (2023)

India has one of the largest healthcare systems like thatthe largest democratic country in the world, with a vast population of 1.3 billion people.

Health and medicine are highlights in India as it is a popular travel destinationmedical tourismand has one of the oldest traditional healing practices.

On the other hand, the second most populous country in Asia is one of the main centers of Business Process Outsourcing (BPO) for several companies worldwide.

High rating onEnglish domain(35th in the world), India was apreferred moving destination, especially for English-speaking companies.

The combination of India's rich history and recent improvements in medical tourism with the English proficiency of its population also makes the country a major health and medical outsourcing center in Asia.

What Healthcare Providers Outsource in India

The healthcare industry is a hectic and demanding environment. With all the pressures in the medical field, outsourcing can be an excellent strategy for healthcare organizations to help them with their business processes.

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SomeServicesprovided by healthcare outsourcing companies in India

  • hospital records
  • medication records
  • Clinical Records and Assist Records
  • medical bills
  • medical coding
  • medical data entry paper
  • Processing Medical Claims
  • Claims from medical bills
  • Medical billing billing entry
  • Healthcare revenue cycle management
  • incoming payments
  • Pre-certification and insurance check
  • Account and billing information

These outsourcing services are just as indispensable as the medical operation of hospitals and clinics. These processes must be done carefully and correctly to serve only the best, especially when lives are at stake.

Healthcare outsourcing companies can take responsibility for these processes that medical staff cannot pay full attention to.

If you are looking for healthcare outsourcing companies that can fulfill your needs, then this article lists the best and most reliable healthcare outsourcing companies in India.

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Top 20 Healthcare Outsourcing Companies in India

  1. BPO merger services
  2. WNS Global Services
  3. FinThrive Global Solutions (E4e Healthcare Business Services)
  4. VSinergizar
  5. access medical care
  6. promantra
  7. anion health services
  8. BOSS health
  9. medicine
  10. Health AGS
  11. Medical solutions from Medryte
  12. First Source Solutions
  13. Genpacto
  14. ARDEM Incorporated
  15. Outsource2India
  16. i-conic solutions
  17. login services
  18. Medphine
  19. Athenahealth Technologies If
  20. Seyone

As one of the leading BPO hubs in the world is Indiahe mustin the outsourcing industry lies in its cost-effective services and flexible tariffs, minimal or no problems with the English language barrier, a large and talented workforce and its latest and standardized technology.

Here are 20 best healthcare outsourcing companies in India with their descriptions.

1.BPO merger services

Fusion BPO Services, a leading name in the Indian call center industry, is an outsourcing company serving multiple sectors including healthcare.

Fusion's HIPAA-compliant BPO Medical Services combine expertise in healthcare customer service with its AI-powered outsourcing solutions that deliver best-in-class patient care management.

The company offers appointment management, insurance verification, claims processing, patient communication, and account billing and billing.

2.WNS Global Services

WNS Global is a business process management (BPM) company headquartered in Mumbai, India, serving companies around the world including healthcare, life sciences and insurance sectors.

It serves healthcare providers, payers, telemedicine and usage management with its patient-centric digital approach.

Its collaborative patient care solutions consist of HITRUST, URAC, NCQA and QIQ accredited claims, RCM and health analytics at flexible tariffs.

(Video) Get in the Outsourcing Game: How health systems benefited from outsourcing RCM services.

3.FinThrive Global Solutions (E4e Healthcare Business Services)

Formerly known as nThrive, the company changed its name to FinThrive but continues to operate as revenue cycle management. FinThrive prides itself on being the most comprehensive end-to-end provider of healthcare revenue management platforms.

With its experience, scale and technology, the company has served more than 1,000 happy customers and delivered seamless sales experiences.

Services Finthrive offers include revenue integrity, revenue reimbursement, patient access and patient financing. Hospitals and healthcare systems are not their only market, but also outpatient and medical practices, payers, partners and resellers.


VSynergize is a BPM outsourcing company serving multiple industries including healthcare. In addition to implementing demand and lead generation solutions, the company also positions itself as a partner for growth and the development of strategies to achieve its clients' goals.

The Company is a network of skilled, highly qualified, experienced and friendly outsourcing professionals providing world class human resources, coverage issues, clinical policies, financial outcomes, reimbursement and insurance claims.

5.access medical care

Access Healthcare is a leading provider of revenue cycle services and healthcare process automation solutions and a trusted healthcare outsourcing partner in creating an efficient healthcare system.

With its human-centric, technology-driven approach, the company transforms hospitals, healthcare systems, physician groups, and boutique RCM software and services to deliver market-leading, efficient clinical, administrative, and financial outcomes.


Since 2003, Promantra is a Revenue Cycle Management (RCM) company providing high quality BPO services in healthcare and IT.

While corporate headquarters are in New Jersey, the delivery center is in Hyderabad, India. However, it remains a top partner for healthcare providers in the US, competing in its markets and offering the best patient care services.

Promantra adheres to global standards with its ISO 27001 and ISO 9001 and serves its customers with innovative delivery methods and a quality control framework to achieve excellence in RCM.

7.anion health services

Anion is an ISO and HIPAA certified end-to-end solution center for healthcare providers, IPAs, TPAs ​​and all healthcare plans (HMO, PPO, FFS, POS and commercial).

For two decades, Anion has provided Back Office (BPO) data processing for physicians, service providers, clinics and payers. Other customer processes it offers are medical billing, medical coding, and claims management.

8.BOSS health

As part of India's largest group of companies, BOSS Healthcare is a partner in healthcare BPO services, providing cost-saving techniques and consistent resources of talented and experienced professionals.

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Some of the services offered by BOSS Healthcare are Medical Transcription, Coding, Billing, Denial Management, RCM and Accounts Receivable Analysis.


Mediscript is a medical transcription service based in Pune, India, offering various medical transcription services and related medical documentation in English for the healthcare and business sectors around the world.

Hospitals in the US and UK have trusted Mediscript to provide customer-focused services for over twenty years.

10Health AGS

Trusted by more than 100 leading US healthcare organizations, AGS Health is a strategic growth partner for revenue cycle solutions.

The Company provides patient access and funding services to medical coding and documentation using AI-enabled technology, data-driven services and expert assistance to improve revenue cycle performance.

11Medical solutions from Medryte

Medryte Healthcare Solutions is a full service medical billing provider with expertise in billing and coding across multiple specialties and prides itself on being one of the most trusted healthcare outsourcing companies in India for over a decade.

With more than 300 certified billing and coding specialists in state-of-the-art delivery centers in Nagercoil and Tirunelveli, Medryte also offers eligibility verification and accreditation.

12First Source Solutions

Firstsource Solutions is a global outsourcing company with 14 offices in India and a leading digital healthcare outsourcing solution serving healthcare providers, healthcare plans and life science companies.

Firstsource, the healthcare BPO specialist, offers a digitally enabled contact center and intelligent back office.


As a global services company that delivers efficient business outcomes, Genpact serves the healthcare and life sciences industries with industry expertise, advanced technology and analytics to improve operations and improve patient experiences and outcomes at profitable prices.

The award-winning BPO offers a range of services from artificial intelligence, data, analytics, technology and risk management to trust, security and customer service.

14ARDEM Incorporated

ARDEM Incorporated is a third-party healthcare and life sciences company that helps its medical, legal and pharmaceutical customers drive efficiencies. Its end-to-end sourcing solutions include medical records, insurance applications, medical claims, and test request forms.

The HIPAA-compliant company puts security and accuracy first, especially when it comes to confidential and sensitive data.

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For over 23 years, this global healthcare BPO has been ISO accredited and HIPAA and ICD-10 compliant. Outsource2india provides various healthcare solutions such as teleradiology, healthcare software, medical animation and illustration, and pharmaceutical company services.

By using high tech software like AdvancedMD and Athena, Outsource2India helps its clients reduce costs by at least 40%.

sixteen.i-conic solutions

As a pioneer in Hospital Admission Cycle Management (RCM), I-conic Solutions is redefining the healthcare ecosystem with innovative solutions, excellent customer service and affordable prices.

For medical billing support, patient explanation services, and medical coding, I-Conic Solutions' team of experts are trusted to increase revenue and profitability for healthcare organizations, physician offices, and all types of healthcare systems.

17login services

Login Services is a trusted medical administrative support that provides solutions to liquidity and compliance issues.

His group of talented and trained individuals are experts in medical billing, electronic medical records and electronic medical record management (EMR) systems.


Medphine is one of the largest professional medical billing and coding services companies in India and the United States. Its outsourced RCM services provide voice services, business consulting, claims denial management and much more.

His team of dedicated professionals provides comprehensive and innovative solutions and strategies to increase revenue and reduce overhead for numerous healthcare providers across the United States.

19Athenahealth Technologies If

Since 1997, AthenaHealth has a team of certified professionals experienced in the healthcare outsourcing sector.

In 2019, the company was rebranded by merging two companies with decades of industry experience, making the company a major player across the country through its combination of technology, experience, expertise and customer base.

AthenHealth's medical outsourcing solutions include RCM, patient engagement, telemedicine, care coordination and patient engagement for better clinical and financial outcomes.


Seyyone is a global medical transcription and outsourcing company serving clients in the US, UK, Australia, Canada and New Zealand since 1999.

Seyyone is a HIPAA and GDPR compliant healthcare administration office and offers medical transcription, remote medical record services, medical billing, medical record summarization services, and payer-assisted services, to name a few.

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Top 20 Healthcare Outsourcing Companies in India | Outsourced Accelerator? ›

Tata Consultancy Services (TCS)

TCS is the largest Indian company in terms of market capitalization, and also an excellent firm in top 10 Indian BPO companies 2022. It provides information technology (IT) services, consulting, and business solutions.

Which is the biggest BPO in India? ›

Tata Consultancy Services (TCS)

TCS is the largest Indian company in terms of market capitalization, and also an excellent firm in top 10 Indian BPO companies 2022. It provides information technology (IT) services, consulting, and business solutions.

What companies have outsourced to India? ›

Companies that outsource to India
  • Microsoft. Technology company.
  • Ford Motors. Transportation company.
  • CISCO. Software company.
  • Amazon. E-commerce.
  • Google. Technology company.
  • IBM. Technology company.
  • American Express. Financial institution.
  • Dell. Technology company.
Jun 3, 2022

What is the most outsourced sector in India? ›

In recent times, IT and BPO sectors took the lead and many other industries have realized India as their preferred destination for outsourcing services.
  • IT Sector. ...
  • BPO/ Virtual Call Centers. ...
  • Knowledge Process Outsourcing (KPO) ...
  • Back Office Support. ...
  • Remote working. ...
  • Re-visiting outsourcing arrangements.

Who is the father of outsourcing in India? ›

Raman Roy: The Father of Indian Outsourcing.

What is the top 1 outsourcing country? ›

The US has the most percentage of outsourced jobs in the world, with almost 68% of companies delegating their services.

Which is the 2nd largest BPO in India? ›

Tata Consultancy Services (TCS) is the second-best BPO company in India. TCS is primarily a Mumbai-based organization with a huge office in Bangalore.

Which is the second largest BPO company in India? ›

Its BPO arm, IBM-Daksh added over 10,000 staff in the last 12 months and now, with over 20,000 employees, it has emerged as the second largest business process outsourcing vendor in India, in terms of headcount.

What is the highest salary of BPO in India? ›

No prior experience is required to be a BPO job. What is the highest salary for a BPO job in India? Highest salary that a BPO job can earn is ₹5.5 Lakhs per year (₹45.8k per month).

How to outsource from USA to India? ›

The four steps to start outsourcing to India
  1. Learn how the outsourcing industry works in your niche. The first step in outsourcing to India is to understand the outsourcing industry in your niche. ...
  2. Determine what you can outsource. ...
  3. Partner up with a service provider. ...
  4. Use the right tools.
Apr 4, 2020

Why does the US outsource to India? ›

A lot of companies often choose to outsource to India because of the wide talent pool. The Indian workforce consists of skilled professionals that are well-versed in world-class business practices. They can accomplish various tasks efficiently and deliver quality work.

Which Indian companies send employees to USA? ›

CompanyStaff in the US% on visa
2 more rows
Jun 26, 2020

What is India famous outsource for? ›

Software development

As we have mentioned earlier, India is globally renowned in the IT industry. Outsourcing to India software development and web development jobs allows multinational companies to fill talent gaps.

What is India's reputation for outsourcing? ›

India is often listed near the top of the list of outsourcing countries due to its well-earned reputation as a cut rate outsource destination. However, there are other aspects of India's outsourcing industry that warrant a closer look.

Which is the largest outsourcing markets? ›

India has been hailed as the leader in business process outsourcing (BPO) market due to its low-cost labor, skilled workforce and Geographic advantage.

Who profits from outsourcing? ›

From our experience, outsourcing is most profitable for small and medium businesses. As a rule, large companies have whole departments that deal with various tasks, have their own contractors, and do not need outsourcing as such.

What city in India is the outsourcing capital of the world? ›

Bangalore, the outsourcing capital of the world and India's very own Silicon Valley continues to top the offshoring league even after 25 years of outsourcing.

How big is the outsourcing industry in India? ›

In terms of revenue, the IT outsourcing market in India was valued at INR 5,649.47 Bn in 2019 and is estimated to reach INR 8,830.14 Bn by 2025, expanding at a CAGR of 7.25% during the 2020-2025 period.

Who does the US outsource the most to? ›

China is the top country the United States outsources to.

The U.S. outsources to China more than any other country. In addition, China's outsourcing market grows by 30% every year. Behind China, The Philippines, Taiwan, Ukraine, and Vietnam are among the top 5 countries U.S. businesses outsource to.

What companies are known for outsourcing? ›

Now, let's look at some companies you probably didn't know outsource staffing and how they do it.
  • #1 - WhatsApp.
  • #2 - Slack.
  • #3 - American Express.
  • #6 - Microsoft.
  • #10 - Cisco Systems.
Jan 25, 2023

What is the cheapest country to outsource? ›

Top 5 low-cost outsourcing countries
  1. Mexico. Mexico is one of the most popular outsourcing hubs in North America. ...
  2. Malaysia. Many large organizations like Apple and IBM prefer Malaysia. ...
  3. Turkey. ...
  4. The Philippines. ...
  5. Vietnam. ...
  6. 10 common pitfalls of outsourcing (and ways to avoid them)
May 12, 2022

What is the salary of CEO of BPO in India? ›

Average Annual Salary by Experience

CEO salary in India with 20 years of experience ranges from ₹ 9 Lakhs to ₹ 995.6 Lakhs with an average annual salary of ₹ 111.7 Lakhs based on 8 latest salaries.

What is the lowest salary of BPO in India? ›

B.P.O salary in India with less than 1 year of experience to 4 years ranges from ₹ 0.1 Lakhs to ₹ 3.5 Lakhs with an average annual salary of ₹ 1.8 Lakhs based on 2.8k latest salaries.

Why BPO is so successful in India? ›

Lower Operating Costs

The BPO sector in India benefits from the support of the Indian government, given the industry's significant contribution to the country's gross domestic product. Outsourcing companies benefit from various tax advantages and friendly government policies that reduce operating expenses considerably.

Which country is the leader of BPO? ›

India is still the number one country for business process outsourcing, followed by China and Malaysia, according to A.T. Kearney's Global Services Location Index.

Who is the pioneer of BPO in India? ›

Raman helped in directly creating 35,000+ jobs in India and indirectly enabling the employment of over 1.6 Million people by his pioneering efforts that led to the creation of the BPO industry.

Who started BPO in India? ›

In 2000 Raman Roy and some team members from GECIS quit, and with VC funding from Chrysalis Capital, started Spectramind. At the same time, an organisation called Efunds started in Mumbai and Gurgaon, vCustomer in New Delhi and Daksh in Gurgaon.

What is the salary of US BPO in India? ›

International BPO salary in India with less than 1 year of experience to 4 years ranges from ₹ 0.2 Lakhs to ₹ 4.4 Lakhs with an average annual salary of ₹ 2.1 Lakhs based on 56 latest salaries.

What is the minimum salary of BPO in USA? ›

The average bpo salary in the USA is $131,916 per year or $63.42 per hour. Entry level positions start at $92,073 per year while most experienced workers make up to $174,600 per year.

Does BPO have future in India? ›

The future of the BPO industry in India is very promising, especially if we take into account the speed at which the country is developing. If you're looking for quality business process outsourcing services that are good value for money, you should definitely consider choosing the Indian market.

Can US companies directly hire from India? ›

Yes, a U.S. company can hire someone in another country; however, the process is not as straightforward as hiring employees in the U.S. Some common challenges U.S. companies face when hiring an international workforce include: Permanent establishment.

Can I run a business in India from USA? ›

You can register Partnership, Llp, Private limited company etc, in India from the USA. But it is advisable to Register a Private Limited Company or Limited Liability Partnership as These Business entities require less legal formalities and Compliances in India.

Can I directly work in USA from India? ›

Yes, Getting relevant certification, work experience in your specialised domain and then finding a sponsor/employer willing to hire you abroad can help you to get a job in the USA from India. Make sure to build a proper resume and maintain social networking that will increase your interview chances.

What are the problems with outsourcing in India? ›

Outsourcing to India can also be difficult due to culture, time zone, and language differences. You will have to adjust to the social and cultural norms and practices of your targeted partner. Another thing that needs to be considered is the time zone and time difference.

How much cheaper is it to outsource to India? ›

Outsourcing to India can save you up to 60% of overall development costs.

Which Indian companies are famous in USA? ›

The 10 Best Indian Stocks to Buy in the USA
  • Sify Technologies Limited.
  • Infosys Limited.
  • Wipro Limited.
  • HDFC Bank Limited.
  • ICICI Bank Limited.
  • Azure Power Global Limited.
  • Tata Motors Limited.
  • Dr. Reddy's Laboratories Limited.
Feb 24, 2023

Which American companies left India? ›

From automobile companies such as Ford, General Motors and Harley Davidson to Citibank, Holcim, Carrefour, and Metro AG, a string of global companies have either exited, scaled down or are working on pulling out of India.

What are US based companies in India? ›

US in India
  • Google. Google is a leading technology company with a presence across 50 countries. ...
  • Microsoft Corporation. Leading technology company with 11,500 stores under 63 banners in 28 countries and e-commerce websites in 11 countries. ...
  • Apple. ...
  • Amazon. ...
  • ExxonMobil. ...
  • General Electric. ...
  • PepsiCo. ...
  • JP Morgan.

Why outsourcing is increasing in India? ›

The main reason why companies Outsource to India is cost-effectiveness. Outsourcing in India can significantly reduce labor and operational costs while maintaining high-quality services and access to a skilled and educated workforce.

How do I get outsourcing projects from USA? ›

5 proven steps to get projects outsourced from US and Europe
  1. Find a niche.
  2. Have an awesome customer support person / team.
  3. Ensure the key people in the company are on LinkedIn.
  4. Get customer references on your website / LinkedIn.
  5. Be professional and maintain deadlines.
Oct 20, 2016

What is India the hub of? ›

India is now the hub of 'Start-up' ecosystem in the world, ranking third with 90,000 'Start-Ups' and 107 unicorn companies worth $30 billion, said Union Minister Anurag Singh Thakur on 4 February.

Is India the major destination for outsourcing? ›

India is a preferred destination for global outsourcing of research and development, manufacturing, software development and IT-enabled services. It is due to the large-scale availability of required manpower which is at a low cost. Q.

Is India an outsourcing hub of the world? ›

Bottom Line. The main motivation for businesses to outsource their operations to other countries was to save labor expenses and do tasks faster and more affordably. The key to effective outsourcing is clear communication and skilled workers. India is the top software outsourcing hub, offering all of the above benefits.

How do I find the best outsourcing company? ›

Here are some steps to help you choose the right outsourcing provider:
  1. Step 1: Define Your Insurance Business Goal in Outsourcing. ...
  2. Step 2: Ask for References, Experience and Work Samples. ...
  3. Step 3: Compare Services and Pricing. ...
  4. Step 4: Have an Idea About Their Management Team and Work Culture.

What are the three 3 most common outsourcing types practiced by companies? ›

A few of the main categories include: Professional outsourcing. IT outsourcing. Manufacturing outsourcing.

What is the most popular outsourcing? ›

Outsourcing functions are sometimes called business process outsourcing or contracting. The most frequently outsourced services are information technology services like programming and software development, customer service, industrial manufacturing services, and human resource functions.

Is outsourcing to India a good idea? ›

Outsourcing to India is one of the best things a business can do. Aside from having access to a skilled workforce, they also have the infrastructure and knowledge to support your day-to-day operations.

How much does outsourcing pay in India? ›

Average starting Salary for Outsource Staff in India is around ₹0.7 Lakh per year (₹5.8k per month). 1 year of minimum experience is required to be a Outsource Staff.

How can I outsource work from USA to India? ›

The four steps to start outsourcing to India
  1. Learn how the outsourcing industry works in your niche. The first step in outsourcing to India is to understand the outsourcing industry in your niche. ...
  2. Determine what you can outsource. ...
  3. Partner up with a service provider. ...
  4. Use the right tools.
Apr 4, 2020

How do I get outsourced projects from USA? ›

5 proven steps to get projects outsourced from US and Europe
  1. Find a niche.
  2. Have an awesome customer support person / team.
  3. Ensure the key people in the company are on LinkedIn.
  4. Get customer references on your website / LinkedIn.
  5. Be professional and maintain deadlines.
Oct 20, 2016

What is a good salary in India in USD? ›

In 2021, the average salary in India is 31,900 INR (Indian Rupee) per month or 3,82,800 INR per annum. That is 428.49 USD per month, according to the exchange rates in July 2021.

Is outsourcing illegal in India? ›

India does not specifically regulate outsourcing. However, certain laws regulate outsourcing activities in specific sectors (see Question 2). Generally, the following laws govern most outsourcing arrangements: Indian Contract Act, 1872 (ICA).

What are the 4 types of outsourcing? ›

What are the different types of outsourcing?
  • Process-specific outsourcing. ...
  • Professional outsourcing. ...
  • Logistics outsourcing. ...
  • Operational outsourcing. ...
  • Manufacturing outsourcing. ...
  • Project outsourcing. ...
  • Multi-sourcing.
Mar 25, 2023

How do I get clients for outsourcing? ›

Tips to convince your clients to outsource and hire you as a freelancer
  1. Show them you know their business.
  2. Describe the benefits from your services.
  3. Give them samples.
  4. Show your professionalism.
  5. Minimize the risk.
  6. Keep it short.
  7. Address Their Budget Worries.
  8. Meet Your Deadlines.
Aug 30, 2019

Why is India chosen for outsourcing? ›

Why outsource to a country like India? The primary reason and motivation for businesses to outsource their operations are to reduce payroll costs and other overheads. India is having less payroll rate in comparison to other countries such as Australia, Canada, the United States, and England.


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